by Julie Theado | May 19, 2022 | Uncategorized
NEWS RELEASE
For Immediate Release
LANCASTER, Ohio (May 19, 2022) — FAIRHOPE Hospice & Palliative Care, Inc. has been named a 2022 Hospice Honors recipient by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys, and advanced analytics. This prestigious annual review recognizes agencies that continuously provide the highest level of quality care as measured from the caregiver’s point of view. It acknowledges the highest performing agencies by analyzing the performance of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey satisfaction measures.
“Hospice Honors recipients are industry leaders in providing quality care and constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “We are honored to be aligned with such high performing agencies like FAIRHOPE Hospice & Palliative Care, and we congratulate them on their success.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2020 through September 2021. Award recipients
were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about HEALTHCAREfirst’s Hospice CAHPS survey program as well as the Hospice Honors awards.
“We are honored our dedicated team is being recognized again this year for providing a quality patient experience,” said Kristin Glasure, President
/CEO of FAIRHOPE. “It is the hard work, expertise and passion of everyone at FAIRHOPE that positively impacts our families, patients and community. We are the organization we are today because of them.”
by Julie Theado | Apr 12, 2022 | Uncategorized
NEWS RELEASE
For Immediate Release
FAIRHOPE Hospice & Palliative Care, Inc. Hosts Annual Celebrate Life Event Virtually
LANCASTER, Ohio (April 12, 2022) — FAIRHOPE Hospice & Palliative Care, Inc. will host its annual FAIRHOPE Celebrates Life event on Thursday, April 28 from 5-9 p.m. virtually.
The event will also include an online auction. The online auction starts on Tuesday, April 26 at 8 a.m., and will end after the virtual event on Thursday, April 28 at 9 p.m. To bid online, you will need to create a profile. Please visit https://fairhopecelebrateslife2022.ggo.bid/ for more information.
“We encourage our patients, families and friends to always take time to Celebrate Life,” said Kristin Glasure, President and CEO of FAIRHOPE. “That’s what we are planning to do this year too even though it will look a little different by being online.”
The donations from the event and online auction will support the FAIRHOPE grief support program. Last year, FAIRHOPE had more than 200 grief visits with children and approximately 866 visits with adults.
The event will also feature the FAIRHOPE Awards Presentation where the following winners will be recognized:
- President’s Leadership Award – Rick Schneider
- Heart of Hospice – Chris Martin (posthumously)
- Virginia L. Pickering Philanthropic – Kat Dodson Family
- Partners in Excellence – Hocking Valley Community Hospital
Several local businesses have stepped up to sponsor the event including Bremen Banking Center, Claypool Electric, Fairfield Homes, Inc., Krile Communications, Fairfield Federal Savings & Loan, Park National Bank, Sitterley Law, Walker’s Shoe Center, Audiology Associates of Lancaster, Frank E. Smith Funeral Home and Qualis.
by Julie Theado | Jul 9, 2021 | Uncategorized
NEWS RELEASE
For Immediate Release
LANCASTER, Ohio (July 9, 2021) — Kristin Glasure, LSW, APHSW-C, will become the president and CEO of FAIRHOPE Hospice & Palliative Care effective July 17, 2021, with the retirement of Denise Bauer, current president and CEO of FAIRHOPE.
Glasure’s career with FAIRHOPE began as its bereavement and volunteer services coordinator in 1992 upon her graduation with a bachelor’s degree in social work from Wright State University. After six years of service, she left the organization to work as an intervention specialist for multiple school districts. Glasure provided supportive services to students, families and school personnel. Later, Glasure worked in nursing home facilities where she coordinated marketing efforts, facilitated admissions and discharges, and gained a base knowledge of Medicare and Medicaid regulations.
In 2016, Glasure retuned to FAIRHOPE for an opportunity to manage the social workers, grief support services and chaplain teams. In 2019, she was promoted to her current position of vice president as part of the organization’s Succession Plan.
“For the past two and a half years, Denise has mentored, taught and trained me for the role as president and CEO,” said Glasure. “I am thankful for Denise’s guidance at FAIRHOPE and the organization’s dedication to doing what is best for the patient and their families. I am extremely honored to be considered and I am confident that with the help of the team that we’ve built this will be a smooth transition.”
Glasure has deep roots in Lancaster. She graduated from Fisher Catholic where she played basketball earning a full college scholarship. She is one of four girls and at times her dad worked three jobs to ensure that Glasure and her sisters were all able to pursue the careers they wanted to. Her mom was a nurse who worked weekends at a nursing home. Often Glasure and her sisters accompanied her which was where Glasure’s desire to become a social worker first began.
“I was taught to look out for others and have a purpose in life,” said Glasure. “My goal is to continue to touch the lives of those in Fairfield County and surrounding areas while broadening and strengthening the mission of FAIRHOPE throughout the community.”
Speaking on behalf of FAIRHOPE as a whole, Board of Trustees’ President John Snider stated that, “We are very grateful to Denise Bauer for her many years of dedicated service to the organization and we are excited to welcome Kristin Glasure to succeed Denise as the president and chief executive officer of FAIRHOPE Hospice & Palliative Care. The fact that Kristin brings with her a history of service and dedication to the organization in a multitude of different roles makes her uniquely qualified to become its next leader. Notably, in 1992, Kristin was very instrumental in the expansion of our volunteer service program, which currently has grown to 130 members who are now, thankfully, largely returning post-pandemic. The fact that we have been blessed with so many selfless volunteers who are dedicated to furthering the mission speaks volumes about the quality of the care that FAIRHOPE delivers on a daily basis to the community.”
by Julie Theado | Jul 9, 2021 | Uncategorized
NEWS RELEASE
For Immediate Release
LANCASTER, Ohio (July 9, 2021) — Denise Bauer, RN, RRT, CHPN, president and CEO of FAIRHOPE Hospice & Palliative Care recently announced her retirement from the organization she’s been with for nearly 27 years. Her official last day will be Friday, July 16.
During her tenure with the organization, FAIRHOPE constructed The Pickering House and The Anita M. Turner Center for Grief. During Bauer’s leadership, the organization was also honored with the Lancaster-Fairfield County Chamber of Commerce Business of the Year and the Columbus CEO Magazine’s Healthcare Achievement Award. Bauer started working with FAIRHOPE in 1994 as a clinical coordinator. She became president and CEO in 2005.
“I have been truly blessed to be afforded the opportunity to work with many amazing and dedicated individuals and staff throughout my time at FAIRHOPE,” said Bauer. “I will always be thankful for those past and present staff, volunteers, groups and of course this wonderful community for their unselfishness and willingness to promote the mission of our organization.”
Denise has done a remarkable job as the leader of the organization per John Snider the Board President of FAIRHOPE’s Board of Trustees. “Like all good leaders do, she has recruited and trained her successor Kristin Glasure to step into her shoes as FAIRHOPE’s next President and CEO. Although due to her many years of dedicated service as our leader Denise has left big shoes to fill, the Board is confident that thanks to Denise’s past mentorship Kristin will be able to do so. In addition to our thankfulness for her many years of dedicated leadership to the organization, we wish Denise every happiness in her well-earned retirement.”
by Julie Theado | Jan 26, 2021 | Uncategorized
NEWS RELEASE
For Immediate Release
LANCASTER, Ohio (December 16, 2020) — To ensure the safety of staff, patients and community members, FAIRHOPE Hospice & Palliative Care, Inc. canceled their third annual FAIRHOPE Celebrate Life event. This event recognizes outstanding individuals, families and groups for their continuous dedication and support they show to FAIRHOPE’s mission. Despite the cancellation, FAIRHOPE’s President/CEO, Denise Bauer, highlights each award recipient and their contributions:
The Virginia L. Pickering Philanthropic Award: Ernie Cook: Ernie Cook – The Egg Roll Poker Run
“Ernie Cook and his brother, Eddie, had a great love for motorcycles and a passion for raising funds for FAIRHOPE in memory of their parents through their annual Motorcycle Run,” said Denise Bauer, FAIRHOPE President/CEO. “Eddie, nicknamed Egg Roll, passed away a few years ago. Ernie committed to continuing the fundraiser and renamed it to The Egg Roll Poker Run to honor his late brother. The fundraiser continues to raise money for FAIRHOPE and in total has been going on for 13 years and raised over $50,000.”
The President’s Leadership Award – Dee Mowry
“In the late 1970s, Dee, with other civic-minded community members, identified the need for hospice and worked to develop a local program to provide palliative and supportive services for the needs of terminally ill patients and their families,” said Denise Bauer, FAIRHOPE President/CEO. “Because of wonderful supporters like Dee, I can say proudly that out of those humble beginnings grew FAIRHOPE Hospice and Palliative Care, the Pickering House and the Anita M. Turner Grief Center that we know today.”
The “Heart of Hospice” Award – Janet Schmeltzer
The “Heart of Hospice” Award is given to one individual proven to have a longstanding commitment to the mission of FAIRHOPE,” said Denise Bauer, FAIRHOPE President/CEO. “Janet Schmeltzer displays outstanding leadership in support of FAIRHOPE’s goals and promotes a spirit of altruism through her continuous work. She has volunteered with FAIRHOPE for over 20 years and has truly contributed her time, talent and treasure.”
The Partners in Excellence Award – Lancaster City Schools
“When FAIRHOPE initiated its school-based grief support program, PALS for grieving children, the Lancaster City Schools immediately recognized the need to support grieving students within the district in order to care for the overall child,” said Denise Bauer, FAIRHOPE President/CEO. “On behalf of those students whose hearts mourn, thank you for allowing us the opportunity to help children learn to preserve the positive memories while releasing the negative ones.”
“We hope that by exercising caution and safety this year, we can enjoy future FAIRHOPE Celebrates events to come when the current challenges have passed,” said Denise Bauer, FAIRHOPE President/CEO. “FAIRHOPE is immensely grateful for all of the support we’ve experienced through these unprecedented times and thank every person and organization who help us serve the families we do.”
by Julie Theado | Jun 18, 2020 | Uncategorized
NEWS RELEASE
For Immediate Release
LANCASTER, Ohio (June 18, 2020) — FAIRHOPE Hospice & Palliative Care, Inc. is now offering several telehealth opportunities to patients and their families. In light of the COVID-19 pandemic, FAIRHOPE has provided safe and reliable care to those they serve and is continuing to take steps to maintain the health and wellness of their patients, staff and community by limiting their patient-physician exposure. These telehealth services are designed to allow their physicians and grief support team to remotely care for each person wherever and whenever they need it via FaceTime or phone calls.
“Our top priority is protecting our patients with the best and safest practices during this challenging time,” said Denise Bauer, FAIRHOPE President/CEO. “We are proud to be expanding this resource beyond grief support in order to best serve our patients in their time of need.”
Medical staff are currently taking appointments. For patients, you can schedule by calling 740-654-7077. For children and adult grief support, you can schedule by calling 740-785-6546.
