Grievance Notice

Grievance Notice

All patients receiving care services will be provided a copy of the Fairhope’s Patient’s Bill of Rights with an explanation by a Fairhope Team Member.

Any patient who believes his/her rights have been denied, who desires to lodge a complaint about any aspect of service, or care, should contact Fairhope Hospice & Palliative Care, Inc. verbally or in writing.

Fairhope’s President & CEO or Director of Clinical Services will make every effort to resolve the complaint to the patient’s/family’s satisfaction. We will investigate and document the complaint. Once investigation is complete, the patient/family will be notified of the resolution of the complaint.

We advise patients and families unsatisfied with resolution of complaint that they may lodge complaints with any of the following organizations:

Fairfield County Job & Family Services
239 West Main St.
Lancaster, OH 43130


Fairfield Department of Health
1550 Sheridan Dr., Ste. 100
Lancaster, OH 43130


Hocking County Health Department
350 State Route 664 N
Logan, OH 43138


Perry County Health Department
409 Lincoln Park Dr.
New Lexington, OH 43764


Consumer Protection Division of the State Attorney General


The Joint Commission

Ohio Department of Health


Long Term Ombudsman (Region 6)


Ohio Department on Aging
246 N. High St., 1st Floor
Columbus, OH 43215


Central Ohio Area Agency on Aging (COAAA)
3776 S. High St.
Columbus, OH 43207


Meals on Wheels – Local Area Agency on Aging
253 Boving Rd.
Lancaster, OH 43130